At Yorkshire Peptides, we know that fast, discreet, and reliable delivery matters just as much as the quality of the products themselves. That’s why we’ve built our shipping process around speed, security, and peace of mind, so you can focus on your research without worrying about where your order is.

How We Ship

All orders are dispatched using Royal Mail Tracked 24, giving you full visibility of your parcel from the moment it leaves our facility to the moment it arrives at your door. We process and dispatch orders six days a week, Monday through Saturday, so there’s no unnecessary waiting around over the weekend.

If you’d like your order to go out the same day, simply place it before 2:30pm. Orders received after this cutoff will be processed the following working day. We aim to keep this window as generous as possible so that even last-minute orders have a good chance of same-day dispatch.

Delivery Times

Once dispatched, most orders across the UK arrive within 1 to 3 working days. While Royal Mail Tracked 24 is built for next-day delivery, occasional external factors (such as regional delays or high parcel volumes) can affect this. Should we become aware of any delay affecting your order, we will notify you directly so you’re never left guessing.

Signature Required

For the security of every order, all deliveries require a signature on receipt. This helps ensure your parcel reaches the intended recipient and isn’t left unattended. Please make sure someone is available at the delivery address — whether that’s your home or workplace — to sign for the parcel when it arrives.

Missed Deliveries

Life doesn’t always go to plan, and if no one is available to sign for the parcel, Royal Mail will leave a card with clear instructions. This will let you arrange a convenient re-delivery time or collect the parcel from your local Royal Mail depot at your earliest convenience. Tracking details provided at dispatch will also let you monitor your parcel’s journey in real time, so you can plan around the expected delivery window.

Shipping to Freight Forwarders or Third Parties

We understand some customers may wish to have orders forwarded on via a shipping company or freight forwarder. Please note that once a parcel has been handed over to a third-party carrier or forwarding service, it is no longer within our control, and any onward delivery is undertaken entirely at the customer’s own risk. We recommend using a direct, verifiable delivery address whenever possible to ensure the smoothest experience.

Packaging & Discretion

Every order is carefully packed to ensure products arrive intact and undamaged, with attention paid to discreet, professional packaging appropriate for laboratory and research use.

Order Tracking

As soon as your order is dispatched, you’ll receive a confirmation with your Royal Mail tracking number, allowing you to follow your parcel’s progress from our facility straight to your door.

Need Help?

If you have any questions about your delivery, haven’t received a tracking update, or need to report an issue with your order, our customer service team is on hand to help. You can reach us by phone at 07572640083 or by email at info@yorkshirepeptides.com, and we’ll do our best to resolve any query quickly and clearly.

At Yorkshire Peptides, reliable delivery is just one part of the trust we aim to build with every customer — alongside the quality, transparency, and service we bring to every order.